Frequently Asked Questions
Find clear answers to common questions about how Vanaura Mobile Wellness operates, what we need on-site, and how we keep our services seamless for businesses and event organisers alike.
Safety, Insurance & Compliance
1. Are your practitioners qualified and insured?
Absolutely. Every session is delivered by certified, highly experienced professionals. We carry comprehensive public liability insurance and adhere strictly to all health and safety guidelines.
2. Do you handle your own waste and cleanup?
Yes. We operate under strict environmental standards, manage all treatment consumables responsibly, and leave our pitch footprint completely pristine before departing.
Corporate & Workplace Bookings (B2B)
1. How much space do you need to park your mobile unit?
We require a standard, level vehicle parking bay or a designated perimeter space (such as an office car park courtyard) to position our mobile unit safely. We do not need any indoor office space, meaning zero disruption to your daily working environment.
2. Do we need to provide power or water?
No. Our mobile sanctuary is fully self-contained with an integrated off-grid power system (solar and heavy-duty battery arrays) and onboard water systems. We operate entirely independently of your building's utility grids.
3. How do employees book their sessions?
We provide a streamlined, self-service online booking link ahead of our visit. Employees can select their preferred time slot independently, eliminating administrative back-and-forth for your HR or People team.
4. What kind of treatments do you offer in offices?
We specialise in professional, clothes-on physical therapy designed specifically for desk-based strain—focusing primarily on relieving tension in the neck, shoulders, and lower back.
5. What are the payment and funding structures available?
We offer flexible options to fit your wellbeing budget:
-
100% Employer-Funded: A high-value, tax-free perk for your team.
-
Subsidised Split-Billing: A shared cost model between employer and employee.
-
Space & Promotion Partnership: You provide a parking bay and internal comms; employees self-book using a dedicated corporate discount code.
Festivals & Public Events (B2C)
1. Are you entirely independent on festival sites?
Yes. Our mobile unit is fully self-sufficient, meaning we do not require hookups to your site generators or water mains. This keeps things simple and friction-free for your event production team.
2. How does weather affect the setup?
Not at all. Unlike open-air massage tents or canvas structures that struggle with wind or rain, our vehicle is fully insulated, acoustic-damped, and climate-controlled. Your attendees enjoy a warm, tranquil sanctuary come rain or shine.
3. Can festival-goers book in advance, or is it drop-in only?
Contact Us
Get in touch with us to start your holistic healing journey today. We're here to support you on your path to wellness.